with cancellation insurance:
We recommend taking out travel cancellation insurance. If you do not have travel cancellation insurance yet, here is the option:
- For Swiss guests: https://www.zurich.ch/de/privat/fahrzeuge-und-reisen/reiseversicherung
- For EU guests: www.Travelsecure.de
Our general terms and conditions: without cancellation insurance:
In the event of cancellation up to 60 days before the start of the trip, you will receive the amount paid less a processing fee of EUR 70 per person. If you cancel up to 30 days before the start of the trip, you will receive 40% of the paid amount back. If you cancel up to 7 days before the start of your trip, you will receive 20% of the total amount back. If you cancel in the last week before your agreed arrival, early departure or "No Show", you will get back 15% of the total travel price.