with cancellation insurance:
We recommend taking out travel cancellation insurance. If you do not have travel cancellation insurance yet, here is the option:
- For Swiss guests: https://www.zurich.ch/de/privat/fahrzeuge-und-reisen/reiseversicherung
- For EU guests: www.Travelsecure.de
Our general terms and conditions: without cancellation insurance:
In the event of cancellation up to 90 days before the start of the trip, you will receive the amount paid less 150 euros processing fee per person. If you cancel up to 30 days before the start of the trip, you will get back 30% of the paid amount. If you cancel up to 7 days before the start of your trip, you will receive 20% of the total amount back. If you cancel in the last week before your agreed arrival, early departure or "No Show", you will get back 15% of the total travel price.